What's new
Discover new features and enhancements, known limitations, and issues resolved in the current release of Jeppesen Distribution Manager Pro (JDM Pro).
- Introduction
  These release notes describe the system requirements, features, and known limitations of Jeppesen Distribution Manager Pro (JDM Pro).
- What's new in 2.25
  Jeppesen Distribution Manager Pro (JDM Pro) 2.25 includes enhanced app security.
- Issues resolved
  Release version 2.25 of Jeppesen Distribution Manager Pro (JDM Pro) has no issues from previous releases that have been resolved.
- Known limitations
  This section describes known limitations for release version 2.25 of Jeppesen Distribution Manager Pro (JDM Pro). Where applicable, it also includes mitigations for those limitations.
  - Issue while manually uploading content
    When you upload a content ZIP file on the Content Metadata dialog, the uploaded content might not appear on the Content page. The content might not appear, even after waiting for a minute and refreshing the Content page.
  - Content page doesn't show new or updated content
  - Unable to publish a configuration file
    When you try to publish a configuration file, Jeppesen Distribution Manager Pro (JDM Pro) might display a Configuration publishing failed error.
  - Device Info section might not show the correct date and time
  - Issue while searching on the Reports page
  - Issue while filtering apps on the Devices page
  - Blocked error message appears
    When you enter the passcode on the Sign In page, a Blocked. You couldn't be authenticated. Server error. message appears.
  - Passcode page expires
    After entering your credentials on the Jeppesen Distribution Manager Pro (JDM Pro) Sign In page, if you do not enter the passcode on the passcode page, the session expires after 30 minutes and an error message appears.
  - Error message appears while setting up MFA
    When you're setting up multifactor authentication (MFA) on the Setup MFA, Text Message, or Voice page, and you select Cancel, an error message appears.
  - Error message appears while signing in
    On the Sign In page, when you enter invalid credentials more than three times consecutively, an error message appears, and your account is locked for 30 minutes.
  - Unable to sign in from a bookmark
    When you use a favorite (bookmark), hyperlink from a PowerPoint presentation, Word document, or other sources to open the Sign In page, an error message appears.
  - No error message appears while signing in
    When you use the Application Administrator Services user role to sign in to the Jeppesen Distribution Manager Pro (JDM Pro) User Interface (UI), your sign in is unsuccessful, and no error message appears.
  - Sign in page expires
    When you don't perform an action on the Jeppesen Distribution Manager Pro (JDM Pro) Sign In page, the session expires after 30 minutes, and an error message appears.
  - Reports page includes Devices in the Created state
    On the Reports and Reports > Assigned vs. Downloaded Content pages, Jeppesen Distribution Manager Pro (JDM Pro) incorrectly includes devices that are in the Created state.
  - Reports page doesn't include display name of the device
    On the Reports > Assigned vs. Downloaded Content page, the Application column shows the app name and version instead of the display name of the device.
  - Issue while exporting Activity Log records
    On the Activity Log page, if you try to export more than 5,000 records, you might experience a delay. Also, if you try to export more than 8,500 records, the export fails.
  - Create button not fully functional in Mobile Safari browser
    If you use the Mobile Safari browser to access Jeppesen Distribution Manager Pro (JDM Pro), when you select Add Content on the Content page and then select Create, only the + sign is active.
Administrator guide
Find help on using Jeppesen Distribution Manager Pro (JDM Pro).

Sign in page expires

When you don't perform an action on the Jeppesen Distribution Manager Pro (JDM Pro) Sign In page, the session expires after 30 minutes, and an error message appears.

JDM Pro shows the following error message:

Procedure

Close the page.
Open a new browser tab and enter the following URL:
https://jdmp.jeppesen.com
Sign in to JDM Pro.