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Discover new features and enhancements, known limitations, and issues resolved in the current release of Jeppesen Distribution Manager Pro (JDM Pro).
Administrator guide
Find help on using Jeppesen Distribution Manager Pro (JDM Pro).
- Introduction
  This guide provides detailed instructions for using Jeppesen Distribution Manager Pro (JDM Pro). It includes initial setup instructions, information about the various parts of the application, and steps to complete common tasks.
- Overview
  Jeppesen Distribution Manager Pro (JDM Pro) is a web-based application that administrators use to distribute data to mobile devices that run Jeppesen and Boeing applications, such as FliteDeck Pro. Administrators log in to the application to manage their fleets. JDM Pro is provided as Application Service Provider (ASP) software, where Jeppesen hosts and maintains the application.
- Getting started
  Before you use Jeppesen Distribution Manager Pro (JDM Pro), familiarize yourself with the user interface.
  - Signing in to JDM Pro
    To sign in to Jeppesen Distribution Manager Pro (JDM Pro), you must have a valid user name and password.
  - Password management
    Jeppesen Distribution Manager Pro (JDM Pro) features a password management system that enhances security, simplifies changing your password, and resetting a forgotten password.
    - Changing your account password after signing in
      Change the password of your user profile.
    - Resetting your account password
      Jeppesen Distribution Manager Pro (JDM Pro) doesn't let you recover a forgotten password. If you forget your password, you must reset it. You can reset your password from the JDM Pro Log In page.
  - About the JDM Pro menu
    Use the Jeppesen Distribution Manager Pro (JDM Pro) menu to navigate to the page you need.
  - About the Device Trash and Content Trash pages
    When you delete a device from the Devices page, the device is moved to the Device Trash. If you delete a content version from the View Version History box, the deleted information is moved to the Content Trash. From the trash, you can permanently delete the information or reinstate it.
  - Searching within JDM Pro
    To search for specific information within Jeppesen Distribution Manager Pro (JDM Pro), use the search bar at the top of each page.
  - Creating a Trip Kit URL
    You can create a link for company personnel to access an online system called Trip Kit. You use Jeppesen Distribution Manager Pro (JDM Pro) to create a URL that company personnel use to access the Trip Kit app. Using the Trip Kit URL, pilots and dispatchers can create a PDF of the selected route.
  - Signing out of JDM Pro
    Signing out of Jeppesen Distribution Manager Pro (JDM Pro) returns you to the JDM Pro Log In page.
- Managing devices
- Managing distribution groups
- Managing content
- Managing users
- Boeing Distribution Manager
- Customer-Inserted Charts (CICs)
- Leave feedback
  To share your thoughts about the Jeppesen Distribution Manager Pro (JDM Pro) Administrator Guide, use the form on this page. Your feedback helps Jeppesen improve the JDM Pro admin guide.
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Resetting your account password

Jeppesen Distribution Manager Pro (JDM Pro) doesn't let you recover a forgotten password. If you forget your password, you must reset it. You can reset your password from the JDM Pro Log In page.

Procedure

On the JDM Pro Log In page, select Reset Password.

The Account Recovery screen appears.
Enter your user name, and select Send Request.
JDM Pro sends a link to your email address.
Select the link that you received through email.

The Account Recovery screen appears.
Enter and reenter your new password.
Select Reset.
JDM Pro shows a notification and sends an email about the status of your password reset.
To sign in, go to the JDM Pro Log In page.