What's new
Discover new features and enhancements, known limitations, and issues resolved in the current release of Jeppesen Distribution Manager Pro (JDM Pro).
Administrator guide
Find help on using Jeppesen Distribution Manager Pro (JDM Pro).
- Introduction
  This guide provides detailed instructions for using Jeppesen Distribution Manager Pro (JDM Pro). It includes initial setup instructions, information about the various parts of the application, and steps to complete common tasks.
- Overview
  Jeppesen Distribution Manager Pro (JDM Pro) is a web-based application that administrators use to distribute data to mobile devices that run Jeppesen and Boeing applications, such as FliteDeck Pro. Administrators log in to the application to manage their fleets. JDM Pro is provided as Application Service Provider (ASP) software, where Jeppesen hosts and maintains the application.
- Getting started
  Before you use Jeppesen Distribution Manager Pro (JDM Pro), familiarize yourself with the user interface.
- Managing devices
  - About devices
    A device in Jeppesen Distribution Manager Pro (JDM Pro) represents a specific mobile device in your fleet, such as a pilot's iPad.
  - Viewing the Devices list
    The Devices page displays a list of devices in your fleet.
  - Method for creating devices
    Create a device record in Jeppesen Distribution Manager Pro (JDM Pro) for each mobile device in your fleet and assign it to a distribution group. To receive content, a device must be a member of a distribution group, even if it's the only member.
  - Device registration
    After you create a device, the mobile device user must register the device before working with a mobile app that receives data from Jeppesen Distribution Manager Pro (JDM Pro).
  - Editing device details
    You can use the Device Details box to change the details of a device. You can update all details except for the device name.
  - About assigning devices to a distribution group
    You can assign a device to a distribution group from the Devices page, or when you edit the device details.
  - Device status
    After a device communicates with Jeppesen Distribution Manager Pro (JDM Pro), the device status updates to show information that the mobile device reports when it connects to JDM Pro. You can see the device status in the Device Status column of the Devices page.
  - Viewing Assigned Content information
    You can view information about the content assigned to a device.
  - Deleting devices
    When you delete a device, the device is moved to the Device Trash, where you can restore it or permanently delete it.
- Managing distribution groups
- Managing content
- Managing users
- Boeing Distribution Manager
- Customer-Inserted Charts (CICs)
- Leave feedback
  To share your thoughts about the Jeppesen Distribution Manager Pro (JDM Pro) Administrator Guide, use the form on this page. Your feedback helps Jeppesen improve the JDM Pro admin guide.
Show me
See videos that demonstrate how to use Jeppesen Distribution Manager Pro (JDM Pro).

Device status

After a device communicates with Jeppesen Distribution Manager Pro (JDM Pro), the device status updates to show information that the mobile device reports when it connects to JDM Pro. You can see the device status in the Device Status column of the Devices page.

Devices can appear in one of the following device statuses:

Created

The device is created in JDM Pro, but hasn't registered.

Inactive

The device is deactivated.

If a device is inactive, the user can reactivate it by opening a Jeppesen or Boeing application and checking for updates.

Registered

The device is registered with JDM Pro, but hasn't yet reported its configuration.

If the user manually unregisters a device, the state reverts to Created.

Out of Contact

The device didn't contact JDM Pro in the most recent 30 days.