What's new
Discover new features and enhancements, known limitations, and issues resolved in the current release of Jeppesen Distribution Manager Pro (JDM Pro).
Administrator guide
Find help on using Jeppesen Distribution Manager Pro (JDM Pro).
- Introduction
  This guide provides detailed instructions for using Jeppesen Distribution Manager Pro (JDM Pro). It includes initial setup instructions, information about the various parts of the application, and steps to complete common tasks.
- Overview
  Jeppesen Distribution Manager Pro (JDM Pro) is a web-based application that administrators use to distribute data to mobile devices that run Jeppesen and Boeing applications. Administrators log in to the application to manage their fleets. JDM Pro is provided as Application Service Provider (ASP) software, where Jeppesen hosts and maintains the application.
- Getting started
  Before you use Jeppesen Distribution Manager Pro (JDM Pro), familiarize yourself with the user interface.
  - Signing in to JDM Pro
    To sign in to Jeppesen Distribution Manager Pro (JDM Pro), you must have a valid user name and password.
  - Password management
    Jeppesen Distribution Manager Pro (JDM Pro) features a password management system that enhances security, simplifies changing your password, and resetting a forgotten password.
  - The JDM Pro Dashboard
    When you sign in, Jeppesen Distribution Manager Pro (JDM Pro) displays the Dashboard for your fleet. The color-coded data on the Dashboard provides a visual representation of the status of the devices, content, and distribution groups in your fleet.
    - Device Status
      The Device Status section in the upper left corner of the Jeppesen Distribution Manager Pro (JDM Pro) Dashboard shows crucial information about the devices in your fleet.
    - Mobile Fleet Status
      The Mobile Fleet Status section in the upper-right corner of the Jeppesen Distribution Manager Pro (JDM Pro) Dashboard shows the number of devices, content items, and distribution groups in your fleet.
    - Application and Content Status
      The Application and Content Status section of the Jeppesen Distribution Manager Pro (JDM Pro) Dashboard displays devices grouped by application version. Each card shows the number of devices with content in a particular state.
    - Content Pending Approval
      The Content Pending Approval list on the Jeppesen Distribution Manager Pro (JDM Pro) Dashboard shows the content items that need approval before they can be distributed to devices.
    - Recently Published Content
      The Recently Published Content section of the Jeppesen Distribution Manager Pro (JDM Pro) Dashboard shows a list of content items that were published in the last 14 days.
  - About the JDM Pro menu
    Use the Jeppesen Distribution Manager Pro (JDM Pro) menu to navigate to the page you need.
  - About the Activity Log
    Jeppesen Distribution Manager Pro (JDM Pro) records a list of activities of Application Administrators in the Activity Log for 365 days.
  - About the Device Trash and Content Trash pages
    When you delete a device from the Devices page, the device is moved to the Device Trash. If you delete a content version from the View Version History box, the deleted information is moved to the Content Trash. From the trash, you can permanently delete the information or reinstate it.
  - Searching within JDM Pro
    To search for specific information within Jeppesen Distribution Manager Pro (JDM Pro), use the search bar at the top of each page. No search bar exists on the Dashboard page.
  - Creating a Trip Kit URL
    You can create a link for company personnel to access an online system called Trip Kit. You use Jeppesen Distribution Manager Pro (JDM Pro) to create a URL that company personnel use to access the Trip Kit app. Using the Trip Kit URL, pilots and dispatchers can create a PDF of the selected route.
  - Signing out of JDM Pro
    Signing out of Jeppesen Distribution Manager Pro (JDM Pro) returns you to the JDM Pro Log In page.
- Managing devices
- Managing distribution groups
- Managing content
- Managing users
- Customer-Inserted Charts (CICs)

Device Status

The Device Status section in the upper left corner of the Jeppesen Distribution Manager Pro (JDM Pro) Dashboard shows crucial information about the devices in your fleet.

Device Status — FigureDevice Status

The Device Status section shows the number of devices that are in any of four states:

Out of Contact: The number of devices in your fleet that haven't contacted JDM Pro within the latest 30 days. Selecting the Out of Contact card opens the Devices page, which is filtered to show only the devices that are out of contact.
Created: The number of devices that have been created but aren't yet registered. Selecting the Created card opens the Devices page, which is filtered to show only the devices that aren't registered.
Registered: The number of active devices. This number doesn't include devices that have the status of Out of Contact, Inactive, or Created. Selecting the Registered card opens the Devices page, which is filtered to show only the registered devices.
Inactive: The number of devices that you've deactivated. Selecting the Inactive card opens the Devices page, which is filtered to show only the inactive or deactivated devices.