What's new
Discover new features and enhancements, known limitations, and issues resolved in the current release of Jeppesen Distribution Manager Pro (JDM Pro).
Administrator guide
Find help on using Jeppesen Distribution Manager Pro (JDM Pro).
- Introduction
  This guide provides detailed instructions for using Jeppesen Distribution Manager Pro (JDM Pro). It includes initial setup instructions, information about the various parts of the application, and steps to complete common tasks.
- Overview
  Jeppesen Distribution Manager Pro (JDM Pro) is a web-based application that administrators use to distribute data to mobile devices that run Jeppesen and Boeing applications. Administrators log in to the application to manage their fleets. JDM Pro is provided as Application Service Provider (ASP) software, where Jeppesen hosts and maintains the application.
- Getting started
  Before you use Jeppesen Distribution Manager Pro (JDM Pro), familiarize yourself with the user interface.
- Managing devices
  - About devices
    A device in Jeppesen Distribution Manager Pro (JDM Pro) represents a specific mobile device in your fleet, such as a pilot's iPad.
  - Viewing the Devices list
    The Devices page displays a list of devices in your fleet.
  - Methods for creating devices
    Create a device record in Jeppesen Distribution Manager Pro (JDM Pro) for each mobile device in your fleet and assign it to a distribution group. To receive content, a device must be a member of a distribution group, even if it's the only member.
  - Device registration
    After you create a device, the mobile device user must register the device before working with a mobile app that receives data from Jeppesen Distribution Manager Pro (JDM Pro).
    - Registering a device from an email link
      If your organization is set up to use the email registration method, after you create a device, Jeppesen Distribution Manager Pro (JDM Pro) sends a registration link to the email address you entered.
    - Registering a device from a mobile app (SAML)
      If your organization is set up to use the Security Assertion Markup Language (SAML) registration method, users can register when opening a mobile app on a device for the first time.
    - Sharing registration information with multiple applications
      If your fleet uses iPads that have several applications that communicate with Jeppesen Distribution Manager Pro (JDM Pro), device owners must set Share Registration Info to ON. After you register one application, other applications can also communicate with JDM Pro.
  - Editing device details
    You can use the Device Details box to change the details of a device. You can update all details except for the device name.
  - About assigning devices to a distribution group
    You can assign a device to a distribution group from the Devices page, or when you edit the device details.
  - Device status
    After a device communicates with Jeppesen Distribution Manager Pro (JDM Pro), the device status updates to show information that the mobile device reports when it connects to JDM Pro. You can see the device status in the Device Status column of the Devices page.
  - Viewing hardware information of devices
    After a device is registered, you can view the hardware (system) information for that device.
  - Viewing Assigned Content information
    You can view information about what's assigned to a device.
  - About device deactivation and reactivation
    You can deactivate and reactivate devices by using the menu on the Devices page. When you take a device out of service, Jeppesen Distribution Manager Pro (JDM Pro) provides a more accurate look at the status of your active fleet.
  - Deleting devices
    When you delete a device, the device is moved to the Device Trash, where you can restore it or permanently delete it.
  - Generating reports
    Use the Reports page to generate and download reports for the devices in your fleet that have missing or expired content. You can also view devices that have content versions that differ from the content assigned to that device.
  - About roster checks
    From the Devices page, you can perform a roster check to view the status of devices.
  - Sending email reminders to devices
    Use the Devices page to send email reminders to one or more devices. The email that Jeppesen Distribution Manager Pro (JDM Pro) sends reminds pilots to update their applications before their next flight.
- Managing distribution groups
- Managing content
- Managing users
- Customer-Inserted Charts (CICs)

Registering a device from a mobile app (SAML)

If your organization is set up to use the Security Assertion Markup Language (SAML) registration method, users can register when opening a mobile app on a device for the first time.

Note: If you're interested in the SAML registration method, which allows registering devices when pilots open Jeppesen or Boeing apps on mobile devices for the first time, contact your Jeppesen account manager.

If device registration from a mobile app is configured, Jeppesen Distribution Manager Pro (JDM Pro) doesn't send a registration email to the pilot. Instead, the device registration process is as follows:

When the pilot uses a mobile device to open a Jeppesen or Boeing app for the first time, the pilot must enter appropriate credentials, including device name and company name. Your organization might store pilot user credentials on your organization's intranet site. The Single Sign-On (SSO) ability is provided by the SAML OASIS standard and manages a secure and reliable device registration process.
Your organization's intranet site must generate an activation link, which the pilot uses to open a mobile app (like FliteDeck Pro), and register the mobile device.
Important: The device name that the user enters when signing in to the app must be the same credentials you enter when creating the device. If the device name isn't found in the SAML service database for that user, registration fails.
After user credentials are verified, the app is activated and the mobile device is registered.

Note: If a pilot reregisters for any reason, such as after receiving a new mobile device, the pilot must enter the appropriate registration credentials when opening an app on the new mobile device.