What's new
Discover new features and enhancements, known limitations, and issues resolved in the current release of Jeppesen Distribution Manager Pro (JDM Pro).
Administrator guide
Find help on using Jeppesen Distribution Manager Pro (JDM Pro).
- Introduction
  This guide provides detailed instructions for using Jeppesen Distribution Manager Pro (JDM Pro). It includes initial setup instructions, information about the various parts of the application, and steps to complete common tasks.
- Overview
  Jeppesen Distribution Manager Pro (JDM Pro) is a web-based application that administrators use to distribute data to mobile devices that run Jeppesen and Boeing applications. Administrators log in to the application to manage their fleets. JDM Pro is provided as Application Service Provider (ASP) software, where Jeppesen hosts and maintains the application.
- Getting started
  Before you use Jeppesen Distribution Manager Pro (JDM Pro), familiarize yourself with the user interface.
- Managing devices
  - About devices
    A device in Jeppesen Distribution Manager Pro (JDM Pro) represents a specific mobile device in your fleet, such as a pilot's iPad.
  - Viewing the Devices list
    The Devices page displays a list of devices in your fleet.
  - Methods for creating devices
    Create a device record in Jeppesen Distribution Manager Pro (JDM Pro) for each mobile device in your fleet and assign it to a distribution group. To receive content, a device must be a member of a distribution group, even if it's the only member.
  - Device registration
    After you create a device, the mobile device user must register the device before working with a mobile app that receives data from Jeppesen Distribution Manager Pro (JDM Pro).
  - Editing device details
    You can use the Device Details box to change the details of a device. You can update all details except for the device name.
  - About assigning devices to a distribution group
    You can assign a device to a distribution group from the Devices page, or when you edit the device details.
  - Device status
    After a device communicates with Jeppesen Distribution Manager Pro (JDM Pro), the device status updates to show information that the mobile device reports when it connects to JDM Pro. You can see the device status in the Device Status column of the Devices page.
  - Viewing hardware information of devices
    After a device is registered, you can view the hardware (system) information for that device.
  - Viewing Assigned Content information
    You can view information about what's assigned to a device.
  - About device deactivation and reactivation
    You can deactivate and reactivate devices by using the menu on the Devices page. When you take a device out of service, Jeppesen Distribution Manager Pro (JDM Pro) provides a more accurate look at the status of your active fleet.
    - Deactivating devices
      You might want to deactivate a device when the user is no longer actively flying, such as when the user goes on vacation.
    - Reactivating devices
      You can use the Devices page to reactivate any device that you deactivated. Users can also reactivate their own devices by checking for updates in one of their applications.
  - Deleting devices
    When you delete a device, the device is moved to the Device Trash, where you can restore it or permanently delete it.
  - Generating reports
    Use the Reports page to generate and download reports for the devices in your fleet that have missing or expired content. You can also view devices that have content versions that differ from the content assigned to that device.
  - About roster checks
    From the Devices page, you can perform a roster check to view the status of devices.
  - Sending email reminders to devices
    Use the Devices page to send email reminders to one or more devices. The email that Jeppesen Distribution Manager Pro (JDM Pro) sends reminds pilots to update their applications before their next flight.
- Managing distribution groups
- Managing content
- Managing users
- Customer-Inserted Charts (CICs)

About device deactivation and reactivation

You can deactivate and reactivate devices by using the Kebab menu menu on the Devices page. When you take a device out of service, Jeppesen Distribution Manager Pro (JDM Pro) provides a more accurate look at the status of your active fleet.

When you deactivate a device, JDM Pro shows the device as Inactive. The device maintains its registration credentials, and JDM Pro continues to track which content items the system expects to be loaded on the device. When you reactivate the device, current content is ready to be downloaded immediately.

You can reactivate devices on the Devices page, or users can reactivate them by checking for updates in one of their applications.

You can't deactivate a device with a status of Created or Inactive. If you try to reactivate a device that has any state other than Inactive, JDM Pro ignores the action.