What's new
Discover new features and enhancements, known limitations, and issues resolved in the current release of Jeppesen Distribution Manager Pro (JDM Pro).
Administrator guide
Find help on using Jeppesen Distribution Manager Pro (JDM Pro).
- Introduction
  This guide provides detailed instructions for using Jeppesen Distribution Manager Pro (JDM Pro). It includes initial setup instructions, information about the various parts of the application, and steps to complete common tasks.
- Overview
  Jeppesen Distribution Manager Pro (JDM Pro) is a web-based application that administrators use to distribute data to mobile devices that run Jeppesen and Boeing applications. Administrators log in to the application to manage their fleets. JDM Pro is provided as Application Service Provider (ASP) software, where Jeppesen hosts and maintains the application.
- Getting started
  Before you use Jeppesen Distribution Manager Pro (JDM Pro), familiarize yourself with the user interface.
  - Signing in to JDM Pro
    To sign in to Jeppesen Distribution Manager Pro (JDM Pro), you must have a valid user name and password.
  - Password management
    Jeppesen Distribution Manager Pro (JDM Pro) features a password management system that enhances security, simplifies changing your password, and resetting a forgotten password.
  - The JDM Pro Dashboard
    When you sign in, Jeppesen Distribution Manager Pro (JDM Pro) displays the Dashboard for your fleet. The color-coded data on the Dashboard provides a visual representation of the status of the devices, content, and distribution groups in your fleet.
  - About the JDM Pro menu
    Use the Jeppesen Distribution Manager Pro (JDM Pro) menu to navigate to the page you need.
  - About the Activity Log
    Jeppesen Distribution Manager Pro (JDM Pro) records a list of activities of Application Administrators in the Activity Log for 365 days.
    - Viewing the Activity Log
      Use the Activity Log to view activities that have taken place within Jeppesen Distribution Manager Pro (JDM Pro) during the previous 365 days.
    - Filtering the Activity Log
      You can search and filter the Activity Log to display only items that contain your search criteria. You can filter the Activity Log to show activities that occurred on a specific date or within a range of dates.
    - Viewing an explanation for failures
      From the Activity Log, you can view an explanation for device import activities that produced a status of Failed.
    - Exporting items in the Activity Log
      You can export one or more items in the Activity Log to a Comma-separated Values (CSV) file. If an item includes a nested list, the export includes the information from the nested list.
  - About the Device Trash and Content Trash pages
    When you delete a device from the Devices page, the device is moved to the Device Trash. If you delete a content version from the View Version History box, the deleted information is moved to the Content Trash. From the trash, you can permanently delete the information or reinstate it.
  - Searching within JDM Pro
    To search for specific information within Jeppesen Distribution Manager Pro (JDM Pro), use the search bar at the top of each page. No search bar exists on the Dashboard page.
  - Creating a Trip Kit URL
    You can create a link for company personnel to access an online system called Trip Kit. You use Jeppesen Distribution Manager Pro (JDM Pro) to create a URL that company personnel use to access the Trip Kit app. Using the Trip Kit URL, pilots and dispatchers can create a PDF of the selected route.
  - Signing out of JDM Pro
    Signing out of Jeppesen Distribution Manager Pro (JDM Pro) returns you to the JDM Pro Log In page.
- Managing devices
- Managing distribution groups
- Managing content
- Managing users
- Customer-Inserted Charts (CICs)

Viewing an explanation for failures

From the Activity Log, you can view an explanation for device import activities that produced a status of Failed.

To view an explanation for the failure from the Activity Log, see the Description column for the activity.